Shipping policy

Thank you for shopping with El Malo Co 4:13! We are committed to providing a smooth and reliable shipping experience for all our customers.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information, when available.
2. Shipping Times
Estimated delivery times are:
Standard Shipping: 5–7 business days.
Expedited Shipping: 2–3 business days (if available).
International Shipping: 7–21 business days (if available).
Delivery times may vary depending on your location, carrier delays, and holidays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
4. Order Tracking
Once your order has shipped, you will receive tracking information via email so you can monitor your package's delivery status.
5. Lost or Delayed Packages
El Malo Co 4:13 is not responsible for shipping delays caused by carriers, weather conditions, or circumstances beyond our control.
If your package is lost or significantly delayed, please contact us so we can assist you in resolving the issue.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. Please double-check your address before completing your purchase.
If you notice an error, contact us immediately. We cannot guarantee address changes once an order has been processed or shipped.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item. We will work with you to resolve the issue.
8. Contact Us
For questions about shipping or your order, please contact our customer support team.